How To Article

WhatsApp QR Code: How to Get Customers To Talk To You

George Wong
Content Writer, Respond.io
June 13, 2022

In this article, we’ll teach you all about the WhatsApp QR code, how to create them and use them effectively. Read on if you’ve been looking for an efficient way to share contact details with your customers.

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What Is a WhatsApp QR Code?

A QR code (Quick Response code) is a type of barcode that can be easily scanned by smart devices to decipher its contents. Common uses for QR codes include sharing website URLs, linking to app download pages, and facilitating digital transactions. Let's look at how WhatsApp uses QR codes.

Image that shows what is whatsapp qr code. Use it to login whatsapp, share contacts or invite to group chats
WhatsApp QR code uses: The different ways WhatsApp uses QR codes

When using WhatsApp on the web or desktop app, it needs to identify the account accessing the device. Since there’s no typical username and password for WhatsApp accounts, a QR code login system is used for authentication.

WhatsApp QR codes also streamline the contact sharing and group chat invitation process down to pointing and scanning. This makes it the quickest way to start a conversation with businesses.

Benefits of WhatsApp QR Codes for Your Business

WhatsApp is one of the most popular messaging apps in the world, which means you’re already halfway to getting customers to talk to you. With QR codes being sharable on almost any medium, it’s easy to get your business’ details out there. Higher visibility leads to more potential engagement.

Benefits of using whatsapp business web qr code: can be placed anywhere, easy to share your contact info, more responsive customers
WhatsApp QR code uses: let customers make the first move

When customers are the ones making the first step to contact you, they’ll also be more responsive — don’t forget to reply to them!

How to Generate WhatsApp QR Codes

There are two kinds of shareable QR codes WhatsApp can generate — one for contact details and the other for group chat invitations. Here’s how you generate the different codes on the WhatsApp Business App.

WhatsApp QR Code for Sharing WhatsApp Business Details

To generate a QR code that you can easily share with your contacts, follow these instructions.

This image shows how you generate a whatsapp qr code for business. Go to business tools, short link, view qr code, and your qr code will be generated
WhatsApp QR code generator: How to Create WhatsApp QR code free

1. Tap the three vertical dots at the top right, go to Business Tools.

2. Tap Short link and View QR code.

3. Share this code in person, or tap the Share Code to share it through another app.

With this QR code, customers can connect to your brand instantly.

WhatsApp QR Code for Group Chat Invitations

If you’ve got a group chat that you want your customers to join, you can quickly invite them without having to add them first.

This image shows you how to invite people to your group chat with a qr code. Open the group chat, go to settings, group info, share via link and qr code. A qr code for your group chat will be generated
How to invite people to a WhatsApp Group Chat via QR code

1. Open the group chat you wish to share, then tap the three vertical dots at the top right.

2. Tap Group info, then Invite via link and QR code.

3. Share this code in person or tap the Share icon to share it through another app.

Anybody will be able to join the group chat by scanning the QR code on WhatsApp.

WhatsApp QR Code Generator on respond.io

There aren’t any out-of-the-box tools available to generate QR codes for those using WhatsApp Business API. Fortunately, there are plenty of alternatives out there including respond.io’s WhatsApp QR code generator. Here’s how to use it.

This image shows the qr code generator on pt.respond.io's dashboard. Click whatsapp scan code to generate a qr code
WhatsApp web QR code generator: Using respond.io to generate a WhatsApp QR code

1. Click on the Settings icon in the respond.io dashboard, then Channels.

2. Click your WhatsApp Channel and Scan Code.

3. Input the phone number and pre-filled text (optional). In a few seconds, a QR code will be generated.

4. Click download and select the size of the QR code you would like to save to your computer.

Now that you’ve got a QR code for your business, read on for some tips on how to use them effectively.

Where to Use WhatsApp Business QR Code

Use the versatility of WhatsApp QR codes' placements to your advantage. Display them at your storefront for passersby to contact you at their leisure. Print the codes on receipts and packaging for customers to give feedback.

QR code placements are not limited to physical products such as posters — they can also be used in your email signature, on digital signages and even on your website landing pages. QR codes on business cards also make networking a breeze.

Where to use WhatsApp Business QR codes: on posters, signs, receipts, packaging, and business cards
Examples of where to place WhatsApp Business QR codes for maximum reach

All in all, WhatsApp QR codes are a powerful feature and provide many benefits. By easing communication, customers are likelier to engage with businesses. Now that you’ve learned how to create your own WhatsApp QR codes, go on and get your QR codes out there!

Further Reading

If you found this article useful, here are some additional articles on getting the most out of WhatsApp for your business:

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